Privacy policy

Privacy Policy
1.- Who is responsible for processing your data? The party responsible for processing your personal data is Ciel Privé. We inform you that ownership of this website (hereinafter, the "Site") belongs to Ciel Privé. Access to and/or use of the website grants User status and implies acceptance, from that access and/or use, of this Privacy Policy. The User may contact Ciel Privé at the following email address: info.cielprive@gmail.com
2.- Why does Ciel Privé have the right to process data? Ciel Privé has the right to process your data for the purpose of providing its services. Ciel Privé takes the protection of your privacy and personal data very seriously. This Privacy Policy governs access to and use of the service (hereinafter, the "Service") that Ciel Privé makes available to Users. Regarding consent, the User may withdraw it at any time by emailing the address in section 1, without affecting the lawfulness of processing prior to withdrawal.
3.- Purposes of processing. Your personal data may be used to:

  • Provide the services offered through the website.
  • Send commercial communications and/or Newsletters, if consented to, via mail, phone, email, SMS/MMS or equivalent means.

4.- Accuracy of data. The User guarantees the accuracy of data provided and must notify Ciel Privé of any changes. Ciel Privé reserves the right to exclude Users who provide false data.
5.- Data retention. Data will be retained while the User remains subscribed to Ciel Privé's services; afterward it will be blocked for legally required periods.
6.- User rights. The User has the right to:

  • Access their personal data.
  • Request rectification of inaccurate data.
  • Request deletion.
  • Request restriction of processing.
  • Object to processing.
  • Request data portability.
  • Not be subject to automated individual decisions.

Rights may be exercised at info.cielprive@gmail.com, stating the reason and providing a copy of ID. Users may also file a complaint with a Supervisory Authority in their EU member state of residence.
8.- Data security. Ciel Privé restricts data access to authorized personnel only and maintains security measures per applicable law, though no internet security is impregnable. Users are responsible for keeping their password confidential and must notify Ciel Privé of any unauthorized use.
9.- Policy review. Ciel Privé may revise this Privacy Policy at any time; changes will be communicated to Users.
10.- Third-party links. Ciel Privé's site may link to third-party pages; Ciel Privé is not responsible for their privacy practices.
11.- Inquiries. Questions about this policy can be sent to info.cielprive@gmail.com.
12.- Acceptance. The User declares to have been informed of and consents to the data protection terms described in this Privacy Policy.
SMS Marketing and Notifications. We use information shared for SMS marketing to send order notifications (including abandoned checkout reminders), marketing offers, and review requests. Message frequency varies; consent is not a condition of purchase. Reply STOP to opt out or use the unsubscribe link provided. Message and data rates may apply. Contact info.cielprive@gmail.com for help.